To change the email address associated with your Xbox account, you’ll need to go through a few steps. Please note that changing the email address may impact your ability to sign in to your account and receive important communications from Xbox, so make sure to follow the instructions carefully.
Method 1: Using the Xbox Console (Xbox Series X/S or Xbox One)
- Power on your Xbox Console: Turn on your Xbox console and sign in to your Xbox account using your current email address and password.
- Navigate to “Settings”: Press the Xbox button on your controller to open the guide menu. Go to “Profile & system,” then select “Settings.”
- Access “Account” Settings: Under the “Account” tab, choose “Account security.”
- Verify your Identity: You may be asked to verify your identity to proceed. Follow the on-screen instructions, which may involve entering a security code sent to your current email or phone number.
- Change Email: Once your identity is verified, select “Change email” from the options.
- Enter New Email Address: Enter the new email address you want to use for your Xbox account. You may need to enter it twice to confirm.
- Confirm Change: Follow the on-screen prompts to confirm the email change. You may receive an email verification message at the new email address. Follow the instructions in the email to complete the process.
Method 2: Using Xbox.com (Web Browser)
- Visit Xbox.com: Open a web browser and go to the Xbox website (www.xbox.com).
- Sign in to Your Account: Click on the “Sign in” button in the top-right corner of the website and log in to your Xbox account using your current email and password.
- Go to Account Settings: After signing in, click on your profile picture or gamerpic in the top-right corner of the website, then select “My profile” from the drop-down menu.
- Access Account Settings: On the “My profile” page, click on “Account settings.”
- Change Email: Under the “Account” tab, select “Change email address.”
- Enter New Email Address: Enter the new email address you want to use for your Xbox account. You may need to enter it twice to confirm.
- Confirm Change: Follow the on-screen prompts to confirm the email change. You may receive an email verification message at the new email address. Follow the instructions in the email to complete the process.
Remember to keep your new email address and password secure to maintain the security of your Xbox account. If you encounter any issues during the email change process, you can contact Xbox Support for further assistance.